Online Telehealth Physio Consultation

To our Valued Clients

Wherever you are in the country, we at M.R.S Physio hope that you’re safe and well during this COVID-19 response period. Due to recent changes implemented by the government across New Zealand regarding social isolation, we have been setting up our online physiotherapy consultation platform so we can continue to provide important advice and rehab to our clients. 

Online Telehealth physiotherapy works just like a virtual practice, in which you can connect with your physiotherapist via a video colsultation. We can carry out as assessment by gathering your clinical history - or what you can tell us about your injury and your symptoms, looking at your movement pattern over video, and asking you to perform specific tests with our guidance.

From here, we will try to diagnose your injury as accurately as possible, and depending on the severity of your injury, we can provide you with a management plan. We can refer you to certain services if we feel it is necessary, such as X-ray or ultrasound, or to A&E or a specialist.

If the injury is not too severe and can be managed within our physio scope of practice, we will provide you with all the necessary advice and education regarding your daily activity levels, and teach you how to manage your injury. Your recovery will consist of gentle movements and exercises guided by your pain levels. We can demonstrate home exercise programs specific to your injury, and have them emailed to you as needed. 

You can ask as many questions as you need or simply email us afterwards if you have missed something during our consultation. A follow up session is highly recommended as this will ensure that you are making progress with your recovery.

If equipment such as therabands or resistance bands, massage balls, foam rollers, bracing or anti-inflammatory rubs are needed, we can organize our suppliers to get this to you. We can also send you a link to shop online.

The goal of these online video consultations is to initiate and continue a rehab program specific to your needs to keep you moving well between now and when our doors open again in MRS Physio. If we believe that hands-on treatment would be beneficial to your recovery, we can organize in-clinic appointments once our practice opens again in the coming weeks.

It is an uncertain time for us all, but we want you to know that we are here to help you if you need.

You can reach out to us at any time, by emailing: 

jenny@mrsphysiotherap.nz or 

angela@mrsphysiotherapy.nz